1. Subscription Payments
We offer a free trial period for you to evaluate our service. Once a paid subscription is started, payments are generally non-refundable.
2. Refund Eligibility
Refunds may be granted at our sole discretion in case of technical issues that prevent you from using the service, or if a billing error occurs.
3. Refund Process
To request a refund, please contact our support team at support@nexumbit.com with your account details and the reason for the request.
4. Cancellations
You can cancel your subscription at any time. Your access will remain active until the end of the current billing period.